Depict - Infrastructure Uplift – Maintenance details

All systems operational

Infrastructure Uplift

Completed
Scheduled for April 01, 2026 at 8:30 PM – 8:50 PM

Affects

API - Shopper Facing

Under maintenance from 8:30 PM to 8:50 PM

Collections / Search

Under maintenance from 8:30 PM to 8:50 PM

Recommendations

Under maintenance from 8:30 PM to 8:50 PM

Portal (app.depict.ai)

Under maintenance from 8:30 PM to 8:50 PM

Ingestion (Centra & Custom Shopify apps)

Under maintenance from 8:30 PM to 8:50 PM

Updates
  • Completed
    April 01, 2026 at 8:50 PM
    Completed
    April 01, 2026 at 8:50 PM
    Maintenance has completed successfully
  • In progress
    April 01, 2026 at 8:30 PM
    In progress
    April 01, 2026 at 8:30 PM
    Maintenance is now in progress
  • Planned
    April 01, 2026 at 8:30 PM
    Planned
    April 01, 2026 at 8:30 PM

    As part of our standard operational procedures and ongoing commitment to platform performance, our engineering team has scheduled a routine deployment for this week. We are notifying you in advance as a best practice for transparency.

    Here are the details for the upcoming maintenance window:

    • Scheduled Time: This Wednesday at 10:30 PM UTC+2

    • Estimated Duration: Approximately 20 minutes

    • Anticipated Impact: No service disruption is expected. Our system is design so your storefront remains fully operational throughout this process.



    To mitigate any potential risks, our engineering and QA teams will actively monitor the deployment and conduct testing to verify system integrity during the release window.
    For real-time updates and system status, please refer to our official status page at https://status.depict.ai/.

    Maintaining reliable service for your daily operations remains our priority. If you or your technical team have any questions regarding this scheduled update, please don't hesitate to reach out.for a scheduled maintenance during that time.