Depict - Planned database maintenance – Maintenance details

All systems operational

SEP4

Planned database maintenance

CompletedSeptember 04, 2026 at 1:00 AM – 2:30 AMUTC

Affects

Portal (app.depict.ai)

Under maintenance from 1:00 AM to 2:30 AM

Ingestion (Centra & Custom Shopify apps)

Under maintenance from 1:00 AM to 2:30 AM

Updates
  • Completed
    September 04, 2026 at 2:30 AMUTC
    Completed
    September 04, 2026 at 2:30 AMUTC
    Maintenance has completed successfully
  • In progress
    September 04, 2026 at 1:00 AMUTC
    In progress
    September 04, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 03, 2026 at 11:02 AMUTC
    Planned
    September 03, 2026 at 11:02 AMUTC

    We are moving our main product database to new infrastructure. During a window of up to 15 minutes, changes made in the Depict platform (collection edits, settings, product data updates) will be delayed and may show a temporary error; storefront search and recommendations are not affected and keep serving. No action is needed.