Depict - Notice history

All systems operational

100% - uptime

Collections / Search - Operational

100% - uptime
Mar 2025 · 99.95%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Recommendations - Operational

100% - uptime
Mar 2025 · 99.95%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Portal (app.depict.ai) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Portal (Supergrid merchandising app) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Ingestion (Supergrid merchandising app) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Ingestion (Centra & Custom Shopify apps) - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Shopify Storefront - Operational

Shopify Admin - Operational

Notice history

May 2025

No notices reported this month

Apr 2025

No notices reported this month

Mar 2025

Discount prices are not available for some merchants
  • Resolved
    Resolved

    This incident has been resolved by Centra. There might be some delay in seeing the resolution as our syncs are catching up. But all should be back to normal in around 30min

  • Update
    Update

    Centra has identified the issue and are working on resolving it

  • Identified
    Identified

    We are working with Centra on a fix for this incident.

Mar 2025 to May 2025

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