Scheduled for April 01, 2026 at 8:30 PM – 8:50 PM
Affects
API - Shopper Facing
Under maintenance from 8:30 PM to 8:50 PM
Collections / Search
Under maintenance from 8:30 PM to 8:50 PM
Recommendations
Under maintenance from 8:30 PM to 8:50 PM
Portal (app.depict.ai)
Under maintenance from 8:30 PM to 8:50 PM
Ingestion (Centra & Custom Shopify apps)
Under maintenance from 8:30 PM to 8:50 PM
Completed
April 01, 2026 at 8:50 PMCompleted
April 01, 2026 at 8:50 PMMaintenance has completed successfully
In progress
April 01, 2026 at 8:30 PMIn progress
April 01, 2026 at 8:30 PMMaintenance is now in progress
Planned
April 01, 2026 at 8:30 PMPlanned
April 01, 2026 at 8:30 PMAs part of our standard operational procedures and ongoing commitment to platform performance, our engineering team has scheduled a routine deployment for this week. We are notifying you in advance as a best practice for transparency.
Here are the details for the upcoming maintenance window:
Scheduled Time: This Wednesday at 10:30 PM UTC+2
Estimated Duration: Approximately 20 minutes
Anticipated Impact: No service disruption is expected. Our system is design so your storefront remains fully operational throughout this process.
To mitigate any potential risks, our engineering and QA teams will actively monitor the deployment and conduct testing to verify system integrity during the release window.
For real-time updates and system status, please refer to our official status page at https://status.depict.ai/.
Maintaining reliable service for your daily operations remains our priority. If you or your technical team have any questions regarding this scheduled update, please don't hesitate to reach out.for a scheduled maintenance during that time.
